If something in your University accommodation breaks or needs repairing, you need to request a repair online. Follow the instructions in your Residence Guide.

You should provide:

• your building name
• room number
• details of the problem.

You must report issues as soon as possible so we can help you. If you do not tell us about an issue, you may be charged when you move out.

After you request a repair, we will deem that notice has been given for our staff or contractors to get access to your room or residence. Maintenance staff always carry identification and you should ask to see it.