If something is broken or needs repairing in your residence, you need to let us know as soon as possible. If you don't tell us about something you have damaged, it will be picked up at the end of your tenancy and you may be charged for the repair.

If you request a repair, we will deem that notice has been given for staff or contractors to get access to your room or residence. Maintenance staff will always carry identification and you should ask to see it.

How to request a repair

The way to report your repairs varies depending on which property you live in - visit your Accommodation Portal Residence Guide to see full details for your residence.