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Submit an exceptional circumstances form

How to complete the form to tell us about your exceptional circumstances.

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If you have been affected by exceptional circumstances, you can ask the exam board to consider the impact they have had on your assessment(s).

The exam board decides what action (if any) should be taken to mitigate the impact on your academic performance.

Deadline to submit your form

Submit your form as soon as possible after your assessment.

For most students, the final deadline is 7 June 2024 (before the exam board meets to consider your progression or award).

Your school will communicate with you if they have a different deadline because you have a different assessment period.

Reassessment or supplementary assessments

If you are taking assessments during the reassessment period, the deadline to submit your form is 19 August 2024.

Supplementary year: 2023/24

If you are taking a supplementary year in 2023/24 and complete your assessment part-way through the year, you should submit your form by 26 January 2024.

The deadline for submitting the form for the PGT dissertation will be confirmed shortly.

If you miss a deadline for a good reason (such as being in the hospital), you can follow the academic appeals process after you receive your results to explain why you could not submit them before.

How to complete the form

Be clear and concise and explain how the circumstances affected your academic performance. 

Open the form

Enter the dates affected

This may be throughout the year or during a particular assessment.

It is usually 7 days or more, but may be less in some circumstances.

  • Submit a form for each teaching block or assessment period affected by your circumstances.
  • Submit a new form if your circumstances have gone beyond the end date of a previous form.
  • You can link your forms to show where circumstances are related.

If you are submitting a form to tell us about circumstances that will affect you beyond the current date, you can select a date in the future.

For example, if you need recovery time after an operation or have an upcoming court case. This does not replace your school's normal process for planned and authorised absences.

The form will limit how far in the future you can set this date so if your circumstances continue beyond this, you will need to submit another form.

If you transfer course

If you transfer to a new course, you will need to submit a new form for any ongoing circumstances. This does not apply if you transfer to or from an integrated masters course.

Select units and assessments affected

Choose the units or assessments affected by your circumstances. These need to correspond with the other information provided e.g. dates and evidence.

If your exceptional circumstances are accepted, the exam board will only consider applying mitigation to the assessments or units you selected.

If you are not registered, or the wrong units show, contact your school office before you submit the form.

Evidence to support your request

You must submit evidence to support your request. You can use:

  • new evidence to support your request or,
  • evidence you have uploaded before for a previous request (as long as it still meets the requirements).

Where possible, only submit your form when you have the evidence ready. If you need to submit evidence after you have submitted the form, contact your school and ensure it's been uploaded before the form's deadline.

You cannot delete files once uploaded. If you:

  • upload the wrong file but you have not submitted yet, abandon the procedure and start again.
  • submit your request and upload the wrong file, contact your school and ask them to remove your form. Then submit a new form with the correct file(s).

Upload your files

Convert a file to PDF

You can upload up to five files. The files can be images (JPEG or JPG) or PDFs.

To convert a file to PDF:

Upload evidence

  1. Select Browse and Upload Evidence.
  • To upload a file from your computer:
    1. Select Browse for file
    2. Select a JPEG, JPG or PDF file
    3. Select Open
    4. File status will show as Awaiting Upload
    5. Enter the Name as the evidence date and type. For example, 31/12/20 Medical letter
    6. Enter a keyword for the file from the list at the top of the page
    7. Select Upload
    8. Check the file status is Successfully Uploaded.
  • To use evidence already uploaded:
    1. Select My Documents
    2. Select View to download and view the evidence before you select it
    3. Select Select to add the evidence to your submission
    4. File status will show as Awaiting Upload
    5. Select Upload
    6. Check the file status is Successfully Uploaded.

2. When you have uploaded all your evidence, check all the documents have the status Successfully Uploaded.

3. Select Close.

Edit your form

If you need to edit a submitted form, contact your school. They will set the status of your form to 'Further action required'. Resubmit the form after you have edited it.

You cannot delete the form once it has been submitted. Contact your school if you want to delete it.

Check the status of your form

You can check the status of your form at any point. Find out what the different statuses mean.

After you submit your form

Your school's Exceptional Circumstances Committee (ECC) will review your form and evidence.

They will inform the exam board of the impact of your circumstances, but the exam board are not given any details about your circumstances. Find out about the potential outcomes the exam board can take. 

How we store your data

Find out how we keep your personal data safe and secure. 

Help completing the form

Talk to the Students' Union's Academic Advice service or your personal or senior tutor.

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