Assessment support options
We want all our students to be able to succeed and want to support you if circumstances affect your studies.
If you are having difficulties accessing or engaging with learning or assessment contact your school so they can work with you to address them.
Support and reasonable adjustments for students with long-term health conditions are available from Disability Services.
The term disability includes any condition that might have a substantial, long-term impact on your studies. This includes learning difficulties and both physical and mental health conditions. Find out more about the support available from Disability Services.
We can make changes to the way you are taught and assessed so that you are not disadvantaged because of a disability. Contact Disability Services about possible reasonable adjustments to your taught sessions or assessments.
If you are a Study Abroad or Erasmus student, special arrangements apply if you are unable to complete assessments by the stated deadlines, or if you are absent during termtime. Check the information provided about your course, and if you are not sure contact firstname.lastname@example.org.
Coursework due date extensions
Coursework covers assignments which are set some time before a specified due date. This is usually a few weeks but can be longer. Coursework is different from exams, timed assessments and practical assessments such as presentations, lab-based practicals and so on.
Because coursework submission deadlines are set some time in advance, you should plan your work so that submission is not delayed by a short-term circumstance such as a minor illness for which medical notes are not normally provided.
Your School will only be able to consider extension requests submitted before the deadline, and which are accompanied by evidence of an exceptional circumstance which will delay your ability to submit the work on time.
You should weigh the benefits of an extension against the risk of it impacting your ongoing studies.
If you want to apply for an extension you can submit a request for consideration using the Request a coursework extension form.
Aim to submit your extension request at least 1 working day before the submission time or you may not receive the outcome in time. Work to your current due date until the school has approved an extension.
Absence from exams or timed assessments
Exams are assessments which you have to complete and submit in a set time. You may be required to take your exam in an examination room, or online. We will email you when your exams timetable is available. Remember to check additionally the dates and deadlines for any coursework or timed assessments.
If you miss an exam
- Tell the school which runs the unit you are being examined on before the exam starts. Check which school runs the unit.
- Complete the self-certification form. This is available from your home school.
- No supporting evidence is required.
If you self-certify your absence from an exam, you will need to take it again at the next opportunity. This is likely to be in the August reassessment period. If you missed an exam that would have been your first attempt, you will be able to take it on that basis for the full range of marks. If you miss an exam in the reassessment period, you will need to take it in the following academic year. This may delay your graduation or your progression into the next year of study.
If you start but are unable to complete an exam
- If you are in the exam room, tell a member of staff. If you are doing an online exam, contact your school office before the exam ends.
- Complete and submit an extenuating circumstances form explaining the situation.
- Provide supporting evidence where possible.
- If you don't submit an exam by the deadline, you will normally be required to take the exam again in the resit period.
Timed assessments need to be completed and submitted in a fixed period of time which is normally four days.
Deadline extensions and late submissions are not allowed.
If your performance during the assessment has been affected by illness or other cause
Absence from teaching
If you miss an in-person or synchronous teaching session, tell your home school as soon as possible. Your home school will tell you if you need to submit a form.
If an absence from teaching has significantly impacted your performance in assessment complete and submit extenuating circumstances form explaining the situation.
Submit extenuating circumstances
If circumstances have affected your attendance or ability to complete assessments, you can ask the exam board to take them into consideration by submitting extenuating circumstances.
Examples may include:
- a sudden illness
- a flare up or worsening of a chronic condition or disability where adjustments in your Disability Support Summary are not sufficient or not yet in place
- mental health difficulty that unexpectedly affects your studies
- unexpected responsibilities such caring for someone close to you or jury service.
You can submit extenuating circumstances if you have a health or personal issue that:
- affected your attendance at an assessment or teaching
- affected your performance in an assessment
- caused you to miss a coursework deadline and you did not have an extension.
You don't need to submit extenuating circumstances if the circumstances have already been accounted for. This could be through:
- a coursework extension
- self-certification of absence
- adjustment through a Disability Support Summary (DSS)
What happens when you submit extenuating circumstances
If the school accepts your extenuating circumstances they will be considered by the Exam Board.
The Board will decide what to do in each individual case of extenuating circumstances when it meets. This is usually at the end of the academic year in June. If you complete your work in the August resit period, this will be early September.
Exam boards consider:
- if your performance has been affected substantially and
- how to take this into account and mitigate the impact for you.
Consideration of extenuating circumstances does not change any individual mark you receive for assessment. However, it may influence the overall decision taken by the Board of Examiners when it considers your academic progression or awards your qualification.
If your extenuating circumstances are accepted
The possible actions a school can take are in the Extenuating Circumstances Policy (from section 19.25).
If you have missed or not completed an assessment you may be required to take it again at the next opportunity. The assessment will be in the same format as the regular January and May/June assessment periods.
If you did not successfully complete an assessment that would have been your first attempt, you will be able to take it on that basis for the full range of marks.
If you are unable to complete and pass assessments in August for any reason you may not be able to:
- complete your year of study in time to complete your degree
- progress to the next year of study at the normal time.
If you want to discuss your options, talk to your personal tutor or the senior tutor in your school.
Supporting evidence required
You are normally required to submit supporting evidence where it is available.
This could be a medical note where you have received medical care, a death certificate if you have suffered a bereavement, or a police incident report form. Other documentation may be appropriate in other cases. Schools will not normally accept extenuating circumstances or grant extension requests where evidence is not provided.
The Students' Health Service can provide medical certificates if required. To request one, email L81133.email@example.com. Tell them why you need a medical certificate and if you need further support from the University.
Provide a clear explanation of the impact
You must explain the impact of the circumstance on your studies and or/assessment. This will help us understand how you have been affected, and decide what mitigation is appropriate or if we can provide other support.
If you do not provide enough explanation of the circumstance or why additional mitigation is needed, your request may be rejected.
Study Abroad or Erasmus students
Our process for dealing with missed exams or assessments does not apply to visiting students. You are not able to resit any exams or defer any work. This applies to units across all schools and faculties.
If you have missed an exam or assessment email: firstname.lastname@example.org.
How we store your data
Any personal information you share with the University as part of extenuating circumstances, self-certification of absence or coursework extension process (including forms and evidence) will be stored securely in accordance with the Data Protection Act. It will only be seen by a small number of individuals. These individuals will be members of your school's Extenuating Circumstances Committee (ECC) or supporting administrators. In line with the Data Protection Act, you must not include personal data about someone else in your form or evidence unless you have their permission to do so.
You may not want to disclose the details of your circumstance on the form or by submitting evidence if it is sensitive and distressing for you. Contact your school and they will arrange for you to talk to an appropriate member of staff who can advise you on how to proceed.
Help completing a form
Talk to the Students' Union's Just Ask advice service if you need help completing a form.