Training and support for SRS

People and community 

There is an active cross-faculty community of practice for SRS users and support staff at the University of Bristol, which is largely self-sustaining with regards to user support and training. To access expertise regarding both educational practice and operation of SRS equipment and software, you can: 

  1. get in touch with the training contact for the SRS equipment you are planning to use 
  2. email to ask the central TEL team to help you find the best person for you to consult 
  3. email the SRS Network, or an appropriate member, directly. 

Online resources 

There is a range of online help and resources available on the SRS home page. This supports the SRS community and can help novice users to teach themselves, or experienced users to expand their understanding. 

You may also wish to review the written report on benefits, and recorded presentations given by academics, available on the educational practice page. These contain examples of basic and more advanced practices, their benefits, feedback from students, and practical tips. 

Emergency support 

The AV support team provide a level of emergency support for those using TurningPoint in centrally-managed teaching spaces that have a USB receiver permanently installed (see a list of these spaces). In accordance with their Service Level Agreement, a technician will be on location within 10 minutes of receiving a call to the number printed on the lecture theatre handbooks, and stated on the relevant Audio Visual Support web page

Emergency support includes: 

Emergency support does NOT include: 

Note: Some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader