There are different teams who can help you depending on the type of question and pathway you are on. If you are unsure which pathway (General or Subject) you are on, check your offer letter. 

Study Abroad (General pathway) students 

Study Abroad (General pathway) students can take a variety of classes in different subjects. 

For non-academic queries including: 

• Standard Visitor visa support letters
• CAS numbers
• transcripts
• documents that need signed 

contact the Centre for Study Abroad Inbound team.

For academic queries including: 

• assessments
• teaching

contact the school office for the specific unit you have a question about.

There is also a list of school contacts and Study Abroad Academic Directors (SAADs) on the Study Abroad (General pathway) Blackboard site. Study Abroad Academic Directors (SAADs) are your academic contact in a department/school. They can help with any questions about that academic subject.

Study Abroad (Subject pathway) students 

If you are a Study Abroad (Subject pathway) student, your main contact is your host school. They:

• register you on units
• receive your assessments
• provide your transcript when you complete your programme
• release your results at the end of your studies
• sign documents that need signed.

You can also find school contacts and Study Abroad Academic Directors (SAADs) on the Study Abroad (Subject pathway) Blackboard site. Study Abroad Academic Directors (SAADs) are your academic contact in a department/school. They can help with any questions about that academic subject.

For Standard Visitor visa support letters, CAS numbers and other non-academic queries, contact the Centre for Study Abroad Inbound team.

Students on both Study Abroad programmes (General and Subject)

If you are a Study Abroad student on both the General and Subject pathways, you can:

• get a student status letter to confirm you are registered here
• produce a bank letter to open a bank account in the UK
• apply for council tax exemption if you are eligible and live in private accommodation. 

If you need support, contact student-services@bristol.ac.uk.