Test results
View your test results
Check the NHS app or login to your NHS account at least 1 week after your test. Some test results can take a few weeks.
You can also view comments on your results from your clinician if they have added any.
For more information, see View your test results - NHS.
I haven’t received my results
If you:
- haven’t received your results on the NHS app within the time a clinician advised
- normally 1 to 4 weeks depending on the test
- don’t have access to your NHS account online
- are having problems accessing the NHS app
contact us:
- by phone at +44 (0)117 330 2720 (select option 2)
- by email at bnssg.shsadmin@nhs.net.
Our phone lines are busy in morning so you may prefer to call in the afternoon.
Possible test result outcomes
Normal with no action or follow up required
We will not contact you. View your results and any comments from the clinician in the NHS app.
Normal but action or follow up required
We will not contact you. View your results and any comments from the clinician in the NHS app.
If a clinician has already advised you to make a follow up appointment you should make one. You should still make one whatever your results are, even if they are normal.
If your results are normal but you are still experiencing symptoms, make another appointment.
Abnormal
A clinician will inform you of the result.
This may be by text message, a phone call, or we may ask you to book an appointment for further discussion. You can view the result through the NHS app after the clinician has contacted you.
Understand your test results
Read more information about tests and understanding your result at Lab Tests Online-UK. You can find the test name on the NHS app or your online account.
Select your test type from the ‘Top tests’ list. If your test isn’t listed, use the search function or view the full Tests Index.