Contacting us about your accommodation offer
If you have any questions about your undergraduate accommodation offer the best way to contact us is by phone on:
+44 (0)117 954 6640
Please have your University of Bristol student number ready, to enable us to speed up your enquiry.
- If you are contacting us because you are disappointed with your offer, please be aware that we are not able to change your offer to another residence.
- If you are contacting us because you have not yet received your offer, please note that offers are sent by email over the course of the day. It may take until 6pm to reach you, so please be patient and do not contact us to ask where you offer is before 6pm. Please also ensure you have checked your junk email folder before contacting us if you have not received your offer.
- Please ensure you have read the details in your offer email on how to log in and access your offer carefully.
|Wednesday 21 Aug||9:30 - 12:30||13:30 - 16:30||17:30 - 19:30|
|Thursday 22 Aug||9:30 - 12:30||17:30 - 19:30||17:30 - 19:30|
|Friday 23 Aug||9:30 - 12:30||17:30 - 19:30||CLOSED|
|Saturday 24 Aug||CLOSED|
|Sunday 25 Aug||CLOSED|
|Monday 26 Aug||CLOSED|
|Tuesday 27 Aug||CLOSED|
|Wednesday 28 Aug||9:30 - 12:30||13:30 - 16:30||CLOSED|
|Thursday 29 Aug||9:30 - 12:30||13:30 - 16:30||CLOSED|
|Friday 30 Aug||Normal opening: 10:00-16:00||CLOSED|
|Saturday 31 Aug||CLOSED|
|Sunday 1 Sept||CLOSED|
|Monday 2 Sept||Normal opening: 10:00-16:00||CLOSED|
|Tuesday 3 Sept||Normal opening: 10:00-16:00||CLOSED|
|Wednesday 4 Sept||9:30 - 12:30||13:30 - 16:30||17:30 - 19:30|
|Thursday 5 Sept||9:30 - 12:30||13:30 - 16:30||17:30 - 19:30|
|Friday 6 Sept||9:30 - 12:30||13:30 - 16:30||CLOSED|
|Saturday 7 Sept||CLOSED|
|Sunday 8 Sept||CLOSED|
|Monday 9 Sept
|Normal opening: 10:00-16:00|
Please do not contact us by email about your accommodation offer as, due to the volume of enquiries we receive during the offers period, we may not be able to respond to your email before your offer aceptance deadline.
Contacts not relating to Undergraduate accommodation offers are below:
Contacts for students in University-allocated accommodation
Students in University-allocated accommodation should contact the Accommodation Office by emailing firstname.lastname@example.org.
To contact staff about your residence please find full contact details for your Residential Village from your residence guide.
We aim to respond to emails within 3 working days but it may take us longer during exceptionally busy periods - August and September
Contact us about private rented accommodation
Private Sector Adviser
Private Sector Adviser
+44 (0)117 95 46640 - please note this is the general reception number. Our reception staff will be able to advise you of the availability of our Private Sector Advisers, make you an appointment to see them, take a message or put you through to talk to them if available.
Contact us about staff accommodation
Staff Accommodation Manager
+44 (0)117 95 46686
Staff Accommodation Assistant
+44 (0)117 33 10628
Contact us about students in your community
We know it can be frustrating for you as a parent when we are not able to talk to you about a student. Our information for parents page has full details of our policies, including what we can do if you have serious concerns about a students welfare.
Tel: +44 (0)117 95 46640
Fax: +44 (0)117 33 10547
Office opening hours
|Day||Office opening hours|
|Monday||10 am - 4 pm|
|Tuesday||1 pm - 4 pm|
|Wednesday||10 am - 4 pm|
|Thursday||10 am - 4 pm|
|Friday||10 am - 4 pm|