We do not provide duplicate certificates, or certify or notarise copies of certificates. The Secretary's Office has information about certifying copies and notarisation.
Certificates - Current Students
At the end of your studies, you will receive a certificate, which is formal confirmation of your award.
Students on graduating courses
Students on non-graduating courses
If you have no outstanding obligations to the University your certificate will be posted within 21 days of your award being confirmed by the Faculty Examination Board. If it has not arrived please email firstname.lastname@example.org and include a signed, scanned letter confirming the certificate has been lost in the post.
Please see our Award Verification GDPR Statement (PDF, 287kB)
Replacement Certificates - Former Students
If you have graduated and received your certificate, but it has since been lost, damaged or destroyed, a replacement copy can be ordered from the Online Shop for a fee of £50.
We also require a copy of a form of official photo ID (passport, driving licence etc.) emailed to email@example.com before we process your order.
Certificates cannot be sent digitally; only physical copies are available.
Please note that we are unable to send the replacement certificate to anyone other than the student, we cannot send it to other universities, employers, screening agencies etc. We also cannot process requests unless they have come directly from the student.
If a third party does wish to verify a student’s award, we can provide an award verification letter.
If you are a recent graduate (within 6 months of the graduation ceremony/date when your first certificate was posted) and have not received your certificate, please contact the exams office via firstname.lastname@example.org.
At this time, we are unable to send replacement certificates by DHL courier, all certificates will be sent by Royal Mail, 1st Class Signed For. We will notify you by email when the certificate has been posted.
We are only able to post items once a week, this may increase processing times, Please allow up to two weeks for items to be delivered to UK addresses and one month for overseas addresses before contacting us.
Royal Mail strikes
Please note Royal Mail strikes may impact delivery times. There may be a delay to international post due to an issue with Royal Mail.