Replacement Certificates - Former Students

If you have graduated and received your certificate, but it has since been lost, damaged or destroyed, a replacement copy can be ordered from the Online Shop for a fee of £50.

We also require a copy of a form of official photo ID (passport, driving licence etc.) emailed to award-verification@bristol.ac.uk before we process your order.

Certificates cannot be sent digitally; only physical copies are available.

Please note that we are unable to send the replacement certificate to anyone other than the student, we cannot send it to other universities, employers, screening agencies etc. We also cannot process requests unless they have come directly from the student.

If a third party does wish to verify a student’s award, we can provide an award verification letter.

If you are a recent graduate (within 6 months of the graduation ceremony/date when your first certificate was posted) and have not received your certificate, please contact the exams office via exams-office@bristol.ac.uk.

Request a Replacement Certificate

Delivery Time

At this time, we are unable to send replacement certificates by DHL courier, all certificates will be sent by Royal Mail, 1^st Class Signed For. We will notify you by email when the certificate has been posted.

We are only able to post items once a week, this may increase processing times, Please allow up to two weeks for items to be delivered to UK addresses and one month for overseas addresses before contacting us.