Make an appointment

Contact us online using Patient Triage

If you have a non-urgent admin or medical question, you can now contact us online using Patient Triage.  

Contact us on Patient Triage

How to use Patient Triage

  • open Patient Triage. You do not need to download an app or create an account.
  • select either admin or medical request
  • confirm it's a non-urgent request
  • write the request, giving as much information as possible
  • tell us how you want to be contacted
  • emter your details
  • select 'submit'. 

Get a step-by-step screenshot demonstration of how to use Patient Triage on the accuRx website, or watch a video demo on YouTube.

Before you begin

You need to be a registered patient at the Student Health Centre to book an appointment.

Register with us

Types of appointments

Reception staff may ask you a few simple questions when you phone so they can help you speak the right person. Receptionists do not make clinical decisions, but they may suggest you speak to a pharmacist, optician or a physiotherapist if appropriate. We are running both telephone and face-to-face appointments.

Routine appointments can usually be booked a few weeks in advance.

If you need to be seen urgently, call from 8:45 am on weekdays to ask for a same-day appointment. Getting a same-day appointment depends on the availability of the doctors and nurses and if it's not an emergency, we may ask you yo call back the next day.

For non-urgent medical problems or adminstrative questions such as sick notes, extenuating circumstances, or access to medical records try our new on-line Patient Triage form.

Make an appointment by phone

You can phone the centre to make an appointment.

Phone 0117 3302720 and select option 1.

Make an appointment online

To make an appointment online, you must be registered for online services using the NHS App.

Once you are registered for online services, you can book online. The online booking system shows all available appointments and the names of the doctors or nurses.

Certain specialist medical services cannot be booked online. These include coil fitting clinics and clinics with our psychiatric services. Same-day appointments also cannot be online. If you need one of these services, you should make an appointment by phone.

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