Students' Health Service

We offer a full NHS GP doctor service for Bristol University students and their families.

Get medical help when we are closed

  • call 111 This number is free from any phone. 
  • call 999 if your problem is life-threatening.
  • If your doctor's service is closed, or you are unable to get an appointment, you can call 111 or visit and use the live chat for advice. You can request a translator.

Online help and advice

NHS symptom checker helps you to find what service to use, what to do if we are closed and what help you can get from pharmacies.

LIVE 111 CHAT If our service is closed, or you are unable to get an appointment, you can call 111 or use the live chat for advice. You can request a translator.

NHS App to book an appointment or to order a repeat prescription. If you are running out of medication, you can get an emergency supply from your usual chemist or from any chemist by showing your medication box.
For a same day appointment you might need to telephone us on 0117 3302720.

E-consult for medical certificates, letters, copies of notes.

Student Health App for advice on common conditions, self-care and when to seek help more urgently.

GetUbetter App is a free NHS App for physiotherapy advice and exercises.

More help and advice

Pharmacies can help with emergency medication, offer advice and can often prescribe for common conditions such as conjunctivitis or urine infections and emergency contraception.

Go to a minor injuries unit instead of casualty if you have a minor injury.

Use Unity Sexual Health to order a postal sexually transmitted infection (STI) screening kit and for advice and information on contraception and sexual health.

Get NHS advice about Coronavirus (COVID-19) and testing.

Get advice about travelling abroad from

Receiving texts from us

We can now text your test results, information sheets and general messages. 
We will alway ask for your consent before your first text.
Help us by updating your details if you change your mobile number.

Building accessibility

AccessAble's free Access Guides have clear building accessiblity information so you can plan your visit. 

You can also download the AccessAble App from Apple's App Store or from Google Play. Search for Community Health Partnerhips to find our buildings. 


Download the NHS App to book an appointment, get advice, and order prescriptions.

Student Health Apps

Get help managing common health problems and understanding how the NHS works. Download free apps:

NHS GetUBetter Physiotherapy App

Get free, sensible physiotherpay advice and exercises for common problems like back pain, neck pain, ankle or knee pain and more. BNSSG refers to Bristol, North Somerset and South Gloucesterhsire locality.

Register for the app to self-refer

We will email you information on how to get started.

Edit this page