Allow us to contact your parent or supporter
Opt in or opt out of allowing the University to contact a designated parent, guardian or friend if we have serious concerns about your wellbeing.
When you registered for your studies, and then at the start of each academic year, you let us know if we could contact a designated person should we have serious concerns about your wellbeing.
The Student Emergency Contact Procedure (PDF, 100kB) explains the situations when we would get in contact.
Change your designated contact
You can change your mind about whether we can contact a designated person on your behalf. Email your faculty office to let them know that you want to opt in or opt out of giving consent.
To change the person designated as your contact, log into Student Info. You can have more than one designated contact.
Information for parents and supporters
We understand that sometimes you may want to contact your student but be unable to do so. We recognise our students as independent adults. Therefore we need their consent to talk to anyone outside the University about them, including parents and guardians.
That is why we ask students to opt in and give consent for us to contact a designated parent, guardian or friend in situations that are not emergencies, but in which we have serious concerns about their welfare.
Under data protection legislation, we may disclose personal information about a student without their consent only when it is in their vital interests to do so; this means in very serious or life and death situations.