Unit feedback from students

 

Purpose

Unit feedback from students is part of the University's continuous process of evaluating and enhancing the quality of its units and programmes.  Research has also shown that feedback, both to and from students, is “the single most influential factor in student learning” (Hattie 2009). Feedback from students helps teachers reflect on practice, consider unit design and adapt their teaching. Additionally, the reflection that students undertake during and at the end of each unit is a powerful tool in developing their own learning strategies; Bristol’s Policy is particularly geared to this goal.

The University policy is intended to:

  • ensure that taught units are evaluated both during and towards the end of the teaching and learning experience. 
  • encourage students to reflect on their own engagement with their learning
  • allow a consistent approach across the University   
  • provide staff with detailed student feedback about our taught units
  • enable 'quick win' changes to units while they are still running, and to guide reflection and revision of units before they run again.  

Critical to the success of this Policy is the principle that outcomes are discussed with students in a timely fashion, and that responses and changes are discussed and decided by students and staff collaborating via a transparent sets of processes.

Students who've experienced this approach say -

"It was excellent how every member of staff cared about improving the service and teaching that was given and took student feedback seriously and acted on them wherever possible."

"Great sense of community and staff really take on board student feedback."

"Staff are good at the asking us for feedback and actually doing something about it instead of just carrying on without taking action."

"Staff really care about our thoughts on the course, are diligent in asking for feedback and prompt to act on it."

Two evaluation points: mid-unit check-in & end of unit reflection

Mid unit check-in should enable students to reflect on their own approach to learning within the unit and staff delivering the unit to understand any issues arising which can addressed promptly.  

End of unit reflection should be used by the Unit Director to monitor and enhance the learning experience, and by the Programme Director, School Education Director and Head of School or their nominee/s to monitor and enhance provision across the school. Students also gain by reflecting on their development through the unit. The resulting dialogue contributes to a sense of academic community for students and staff jointly.

University Policy and guidance

Policy

Guidance for staff

Guidance for students