Please do check the IT status page for known issues and planned maintenance
24-hour Phone service
- 0117 428 2100
- 82100 (internal)
IT Self Service Site (UoB only)
If you are a current member of staff or student, you can use the IT Self Service Site to:
- Report an incident.
- Make a request for a service, such as ordering a laptop or getting access to a service.
- Use the Knowledge Base facility to help you find the information you need.
- Keep track of your IT incidents and service requests in the My Items area.
More support options
Students can get 1:1 support with devices via the Student Laptop and Mobile clinic.
If you are a current member of staff or student, you can see our full support options on our internal IT Services SharePoint site.