Lost passport or BRP card

If you have lost your passport and/or BRP card, see our Lost passport or BRP card page which explains what you should do next

All international students must read the following important information:

Our Student Visa Advisers support students on matters related to their UK immigration status.

Advisers can offer guidance to prospective and current students. Advisers help students ensure they meet UK Visas and Immigration (UKVI) requirements and rules.

Read our Statement of service.

How we support our students

We provide information, support and advice on:

We do not advise on the following:

How we support staff

We support colleagues to ensure that we comply with our Tier 4 sponsor licence.

Access our support and information for staff.

Giving visa advice

Please do not give visa advice to students, contact us.

Contact us

Find out how to contact us

Visa question?

Fraud and scams

We are aware that some international students have been specifically targeted by criminals pretending to be from a legitimate organisation (such as UKVI). They telephone students to demand money and claim that, if they are not paid quickly, there will be damaging consequences.

UKVI will never contact you by telephone to ask for money.

See the following for more information and advice about how to protect yourself: UKVI's Fraud, tricks and scams guidance, UKCISA's Frauds and scams page and UKVI Action Fraud Advice (PDF, 132kB).‌

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