You need print credit to use the printers and copiers at the University.

You need a print account before you can add credit. Your print account may not be created until you have sent a document to print. When it’s created we’ll add £2 to your account.

Refunds cannot be given for unused print credit.

You can add print credit online. You can add credit between £5 and £50 per transaction.

You can pay using:

• Online payments

​​​​​​​Visit the online payment help page for help adding credits.

You can see your current print credit at the top of the touchscreen, after you sign in and press the ‘print’ button. Your printout costs are shown on the right of the screen.

If you do not have enough credit your documents will not print and you will not be charged.

If a document has not printed, you need to check that you have sufficient credit.

• 5p for black and white per side
• 20p for colour per side

• 10p for black and white per side
• 40p for colour per side

This charge is for sustainability reasons. This is to reduce the environmental impact of wasting paper and other consumables. Money spent on print credits is spent on maintaining the printing system and other IT services for students.

Staff can order print credits for groups of students. The smallest amount you can buy is £50.

To make a request:

1. Visit the IT Self Service site.

2. Select 'Request something' and then search for 'Print Credits'.

3. Complete and submit the Print Credits form.

Allow three working days for the system to add the credit to your account.

Print credit purchased for students by departments are non-transferable and non-refundable.