Information about your property is contained in the property information document provided when you arrive. If you have further questions please see our frequently asked questions page.

Repairs

Current tenants can report required repairs or potential issues on the Accommodation Portal.

Please note: Repair requests are monitored Monday to Friday, 8:30 AM to 5 PM. For urgent repairs outside these hours, contact the Security Office at +44 (0)117 928 7848. Use this number only for critical matters; misuse may incur call-out charges. For all other enquiries, please contact Staff Residential Lettings.