Charlotte works in Finance Services. Her team has some paper accounting records that are currently stored in a storage room in her building. However, Estates have recently been in touch to let her know that the storage room is going to be repurposed into a training room, meaning that she will need to find somewhere else to store the files. There is limited space in Charlotte’s building, so she decides to make use of either the scanning or storage service.

Charlotte assesses her team’s records and decides to have them scanned. She knows that the records are not accessed very frequently (about once per month), so could be suitable for storage. However, she also knows that when a file is requested by an auditor it will be needed immediately, which would be very expensive to arrange if they were stored offsite.

Having decided this, Charlotte follows the scan process, and (following confirmation from Print Services that this is the best option for her documents) has the records picked up by Print Services for scanning. The storage room is now clear, as requested by Estates, and Charlotte can now focus on her day-to-day business.