Toward financial inclusion in the UK: progress and challenges

Authors: Sharon Collard
Journal: Public Money and Management
Volume: 27
Issue: 1
Pages: 13-20
Published online: January 2007
ISSN: 09540962
DOI: 10.1111/j.1467-9302.2007.00550.x

In an increasingly cashless economy, the consequences of being outside the mainstream financial services market have become more serious. This article reviews the progress that has been made in promoting financial inclusion in three areas of financial services – provision banking, consumer credit and insurance – and the challenges that remain.