Letters, transcripts and other documents
Quick links
Documents for current students | |||
Student Status Letter | Schengen/Travel Visa Letter | Bank Letters | Interim Transcript |
Council Tax Certificate of full-time study | CAS Numbers and Visa Extensions | ||
Documents for former students | |||
References | Award Verification | Official Transcript | Degree Certificate |
Please read the information on this page carefuly. If you have questions or problems, please contact the Faculty Education team.
Documents for current students
Student Status Letter
You can generate a student status letter online that confirms your registration at the University of Bristol. Student status letters use information from your student record. Check or update your contact details online before creating your letter.
If you choose to include your address details, the letter will confirm the address has been supplied by you and has not been checked by the University. To prove your address, you will need another type of approved document. If you live in University-managed accommodation, you should not add your room/flat number in StudentInfo – this information will be taken directly from StarRez (accommodation) records and will automatically appear in your letter.
Get help if you have questions or problems
All of the personal information which will appear on your letter is taken from your student record. If any of this information is incorrect, you should contact the Faculty Education team.
Schengen / Travel Visa Letter
This has the same information as a status letter but is addressed to the Embassy of the country you are visiting. Contact the Faculty Education team to request a PDF version of your Schengen/Travel Visa letter. You must provide the name of the country, and if you are not applying for your visa from London, please specify which city you plan to apply from.
Bank Letters
International students should visit Open a bank account in the UK for information about banking in the UK, including guidance on how to produce a bank letter.
UK students requiring evidence of their student status for purposes of opening a bank account should produce their student status letter as described above.
Council Tax- Certificate of Full-time Study
Most students living in Bristol will not require a council tax certificate because the University notifies the council of all full-time students, three times a year. If you do not live in a Bristol City Council area or you receive a bill, you can request a council tax certificate online and apply to your local council for an exemption.
Postgraduate students will not be eligible for any council tax exemption once they have submitted their thesis.
Students may claim Council Tax Exemption if their programme of study/research meets the definition of "full-time" for the purpose of Council Tax. Part-time, visiting or occasional students are NOT eligible for Council Tax exemption. Information about council tax discounts for full-time students can be found on the UK Government website.
All students living in non-university private accommodation should check their liability for Council Tax at the start of their tenancy and their responsibility during the tenancy if one person leaves and the vacancy is taken by a non-student.
Interim Transcripts
Your interim transcript will show the marks for taught units, and your unit registrations for the current academic year. Any unit marks which have not yet been ratified by the Faculty Exam Board will not appear on your interim transcript. Request your interim transcript by emailing the Faculty Education team.
Your transcript is an official University document and the content cannot be modified. Contact the Faculty Education team to request a PDF version of your interim transcript.
CAS Numbers and Visa Extensions
If you are a current student and you need a new CAS in order to apply for a visa extension, you must obtain advice from the Student Visas team. The Faculty Education team are not permitted to advise students about any matters relating to visas.
Documents for former students
References
The University does not complete reference or verification of award forms from academic institutions, government bodies or private companies. If you require confirmation of your award, please see information about Award Verification below.
If you require a personal or character reference, this should be requested directly from a member of academic staff who taught or supervised you (such as your personal tutor, project supervisor or research supervisor).
Find information about contacting people (current members of University staff) online. Please note that references are given at staff discretion, and staff have the right to refuse to provide a reference.
The Faculty Education team is unable to provide contact information for former staff who have left the University.
Award Verification
The Examinations Office can provide verification of awards to former students and, with permission, to third parties.
A verification of award confirms your qualification and classification. It is not an academic transcript and does not show marks for individual units. You can find further information (including fees payable) and request an award verification letter online. If you have any queries please contact award-verification@bristol.ac.uk. The Faculty Education team cannot provide award verification letters or assist with queries regarding award verification letters.
Official transcript
This is an official document that shows:
- The units which have been taken in each year of study
- The assessment and reassessment (as appropriate) grades for each unit
- The total number of credits gained in each unit taken and in each year of study
- The degree awarded, degree classification and date of award (where applicable)
When your final degree results (for a taught programme) are published, you will receive an email to confirm your award. This will include a link to download an electronic version of your official transcript.
Transcripts are an official University document and the content cannot be modified.
Former students can request electronic or paper copies of their final transcript via the University’s Online Shop. Charges may apply.
Degree certificates
Information about degree certificates can be found on the Exams Office website. The Faculty Education team cannot provide degree certificates or assist with queries regarding degree certificates.
Document format
Unless specified otherwise in the information above, your document will be emailed to you in PDF format.
Paper copies can be requested by emailing the Faculty Education team. We will email to confirm when your document is ready for collection. Please allow five working days.
A courier service is available through the University’s Online Shop. Charges will apply.
The Faculty Education team cannot certify or notarise any official University document. The Secretary’s Office has information about certifying copies and notarisation.
Contact the Faculty Education team
To request a document as instructed or in case of queries, please email the Faculty Education team using the following email addresses:
- Current and former undergraduate students – feng-ugadmin@bristol.ac.uk
- Current and former postgraduate students – feng-pgadmin@bristol.ac.uk
Please allow five working days for a response to your request.
You may also visit the Faculty Education team in the Faculty Office (located in room 1.43, Queens Building) to make your request. Please note that we may not always be able to provide your document immediately – you should allow up to five working days for us to respond to your request.