Contact us

Email

If you have a visa related query, please contact us on student-visas@bristol.ac.uk with your student number (if available), full name and Date of Birth. 
 
Please do not re-send the email with the same enquiry as it will automatically push your email to the bottom of the queue. 
If you have queries regarding your Right to Study check, please visit http://www.bristol.ac.uk/students/new/before-you-arrive/register/right-to-study-check/ or email student-visas@bristol.ac.uk if you still have a query. 

Virtual Drop-in Sessions for Students

If you have a visa related query and would like a quick chat with an Adviser please come to our virtual drop-in service.

Please read the information below regarding how the virtual drop-in sessions operate before attending. The virtual drop-in will run via Microsoft Teams. If you have Microsoft Teams application on your mobile device, you can use it to join the drop-in. If you do not have Microsoft Teams application on your mobile device, you will need to join using a laptop or desktop PC using the browser. Please join the day specific drop-in link below.

Current schedule:

  • Monday: 10.00am – 11.00am, please use this link to access Monday drop-in
  • Tuesday: 11.00am - 12.00pm, please use this link to access Tuesday drop-in
  • Wednesday: 10.30am – 11.30am, please use this link to access Wednesday drop-in
  • Thursday: 2.00pm – 3.00pm, please use this link to access Thursday drop-in

When you enter you will join the waiting room and the adviser will see you when it is your turn. During busy times you may not be seen in the time scheduled and we would encourage you to email us or come to the next session.  Please use your full name when you enter and have your student number to hand.  If you are able to, please also turn your camera on. 

If we are unable to resolve your query during the drop-in discussion it will be followed up by email.

We are committed to treating you with dignity and respect which includes handling any information you provide to us sensitively. We are here to support you and we will do our best to help you.  We might not always be able to provide you with the outcome you would like, but we will do our best to find a satisfactory solution. When contacting us, we ask that you treat our staff with the kindness and respect they deserve.  

We welcome feedback on our service. Please fill in our survey here.