Summary of cover and policy wording
What is covered and can I see the full policy wording?
A summary of cover (including information about what to do in an emergency) can be found below. This is can be downloaded and taken with you on your trip:
Travel Policy Summary 2025 - 2026 (PDF, 182kB)
Main policy exclusions:
- Travel undertaken against the advice of a medical practitioner.
- Regular and mandatory Covid testing either prior, during or after an Insured trip.
- Quarantine or isolation costs where these are imposed by the country being visited.
- Cost associated with any mandatory quarantine upon a traveller returning to the UK (or home country) at end of an Insured trip.
- Personal holiday
Cancellation/Travel Disruption excludes:
- Disinclination to Travel
- Regulations made by any Government or public authority
- Strike or industrial action
- Financial Failure or omission or neglect of any provider (or their agent) of transport or accommodation
- Cancellation or rearrangement costs related to Covid unless Covid wasn't an issue at the point of departure. Rest assured we would offer every support to you if a claim had to be submitted and we would negotiate with insurers to get the best settlement possible.
Contacts
General enquiries
insurance-enquiries@bristol.ac.uk
Head of Insurance
Amanda Bateman amanda.bateman@bristol.ac.uk
Mobile phone insurance
Cover for mobile phones under the University's travel insurance policy is no longer available (since 1 August 2018). If required, students and staff should arrange cover privately.