Summary of cover and policy wording

What is covered and can I see the full policy wording?

A summary of cover (including information about what to do in an emergency) can be found below. This is can be downloaded and taken with you on your trip:

Travel Policy Summary 2025 - 2026 (PDF, 182kB)

Main policy exclusions:

  • Travel undertaken against the advice of a medical practitioner.
  • Regular and mandatory Covid testing either prior, during or after an Insured trip.
  • Quarantine or isolation costs where these are imposed by the country being visited.
  • Cost associated with any mandatory quarantine upon a traveller returning to the UK (or home country) at end of an Insured trip.
  • Personal holiday

Cancellation/Travel Disruption excludes:

  • Disinclination to Travel
  • Regulations made by any Government or public authority
  • Strike or industrial action
  • Financial Failure or omission or neglect of any provider (or their agent) of transport or accommodation
  • Cancellation or rearrangement costs related to Covid unless Covid wasn't an issue at the point of departure. Rest assured we would offer every support to you if a claim had to be submitted and we would negotiate with insurers to get the best settlement possible. 

Contacts

General enquiries

insurance-enquiries@bristol.ac.uk

Head of Insurance

Amanda Bateman amanda.bateman@bristol.ac.uk

Mobile phone insurance

Cover for mobile phones under the University's travel insurance policy is no longer available (since 1 August 2018). If required, students and staff should arrange cover privately.

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