Finance Services contacts

DepartmentQuery typeContact details
Accounts Payable Paying supplier invoices, expense claims and bank transfers Tel: +44 0117 374 6658
Email: purchasing-invoices@bristol.ac.uk
Credit Control Non-student customer account and sales invoice queries

Tel: +44 (0)117 455 6023
Email: statement-query@bristol.ac.uk

Credit Control Student invoice queries

Tel: +44 (0)117 455 6023
Email: finance-creditcontrol@bristol.ac.uk

Fees Students should contact Student Services in the first instance for any queries on tuition fees, accommodation fees and related payments

Tel: +44 (0)117 428 3000 (Student Services)              Email: student-fees@bristol.ac.uk

Insurance Insurance matters including travel, motor, property and liability

Tel: +44 (0)117 455 9471
Email: insurance-enquiries@bristol.ac.uk

Payment Acceptance Payments from non-students, including any commercial customers. Students should contact the Fees Team or Credit Control Team as appropriate

Tel: +44 (0)117 928 9163 (voicemail only, forwarded to team mailbox)
Email: paymentacceptance-office@bristol.ac.uk

Payroll Salary payments

Payroll and Pensions Team page (staff access only)

Email: payroll-uob@bristol.ac.uk

NCC, Nursery and Student Union Payroll Salary payments

Tel: +44(0)117 9289963
Email: payroll-associated@bristol.ac.uk

Pensions Pension schemes operating at the University of Bristol

Payroll and Pensions Team page (staff access only)

Email: pensions-uob@bristol.ac.uk

Procurement Procurement contracts

Tel: +44 (0)117 42 83357
Email: procurement-office@bristol.ac.uk

Student Funding Student funding

Tel: +44(0)117 428 3000 (Student Services)
Email: student-funding@bristol.ac.uk

Tax Tax matters (except payroll deductions), including corporate taxation and VAT Tel: +44(0)117 42 82768 
Email: finance-vat@bristol.ac.uk
Treasury Management of university cash, investments and endowment portfolio Tel: +44(0)117 3940600
Email: finc-treasury-team@bristol.ac.uk
Senior Management Team Senior Management Team queries will be directed to the Senior Executive Assistant Tel: +44(0)117 3940631
Email: exec-finance-services@bristol.ac.uk

Faculty Finance contacts

Dedicated finance teams support individual faculties and business units.

Faculty Telephone
Arts / Social Sciences and Law +44(0) 0117 33 10838
Engineering  +44 (0)117 954 5255
Health Sciences  +44 (0) 117 33 18319
Biomedical Sciences  +44 (0) 117 331 1497
Science +44 (0) 0117 428 2247
Professional Services and Business Units  +44 (0) 0117 928 8824

Information for staff

University staff can access detailed contacts for all teams on the Finance intranet. If you know the name of the person you are looking for, you can also search the staff contact directory.

Office hours

Our regular office hours are 9am to 5pm Monday to Friday with exception of public holidays and university closure days.

For general enquiries, or if you are unable to identify the relevant team from the list on this page, please contact: 

Tel: +44 (0) 117 455 9752.
Email: uob-finance-services@bristol.ac.uk

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