Student-facing support 2020-2021

Supporting students as digital learners. 19K students accessed the Digitally Ready course. Students achieved digital skills badges: 5,159 Blackboard navigator, 2,320 Study Skills, 3,057 Learning Online, 3,106 Communicator, 3,369 Course completion. Most students thought Digitally Ready was useful (4/5 stars) and increased their confidence with various digital tools. Click for more details.
Students are shaping their learning environment. Our Student Digital Champions, hired as a result of Jisc's Digital Insights survey, brought the student voice to our online learning guidance. Students are supported. Between Sept 2020-June 2021, we answered 2,958 student support requests. Our student-facing guides were viewed 18K times. Click for more details.