Responding to your interview invitation

You must respond to your interview invitation within two weeks of receiving your invitation by email. We will know you have responded if you:

• register to attend an event;
• add your details to the ‘I cannot attend’ option;
• or contact us at ug-interviews@bristol.ac.uk to discuss options if neither of the above is appropriate.

If you have not responded to your invitation within two weeks, we will assume you no longer wish to pursue your application at Bristol, and your application will be made unsuccessful.

If you can't attend

If you can't attend an interview on any of the dates available, please select 'I cannot attend these dates' on the registration form so we can contact you. We only have certain dates available for interviews. We will do our best to offer you another slot, but cannot guarantee this.

If you cannot attend any of the interview dates given, be aware that this will mean your application will then be made unsuccessful. You must attend an interview as part of the selection process.

Preparing for your interview

Familiarise yourself with the Zoom platform

You will be able to join the session using your internet browser (we recommend Google Chrome). Alternatively, you may wish to download the software to your desktop and sign up for a free account in order to get to know the system before the interview. There are some helpful tutorials available here.

Check your internet speed in advance

Do an internet speed test to ensure yours will be at least 1.5Mbps/1.5Mbps (up/down) for high-quality video. If your internet speed in your preferred location is lower than advised, your interview may be at risk of disruption, so we would advise choosing a new location such as a quiet room at your school or college. 

We have prepared a template Interviewee support letter (PDF, 93kB) you might like to use to request interview space at your school or college. We suggest logging onto your Zoom invitation a few minutes prior to your interview arrival time so you can test your audio and video. Please note that the interview will commence 10 minutes after your arrival time.

Choose your location

You should choose a quiet, comfortable location for your interview where you will not be interrupted. If you are not using a desktop computer, make sure that you can comfortably hold or position your device securely to avoid it falling over during your interview. 

Please position yourself so you have a neutral background. Ensure you are well-lit – sitting with a window in front of you is ideal. Try to avoid sitting with a window directly behind you. 

You may find that using a set of headphones is useful to reduce the amount of background noise and improve your overall sound quality. 

Tasks to prepare in advance

As a medical student, you will attend teaching sessions on professionalism and will be sign-posted to appropriate guidance. In preparation for your interview, we would like you to read very carefully Achieving Good Medical Practice: guidance for medical students published by the General Medical Council. 

This guidance reflects our important values as a medical school. It will give you a better understanding of what you commit to in becoming a medical student and help answer some of the questions and scenarios posed in the interview.

What to wear

Wear something smart, but comfortable. Please avoid patterned clothes as these can make visibility difficult on screen. 

Bringing ID

You must present photo ID at the start of your interview. We will just need to see it when you join the interview to verify that you are the candidate we have invited. If you do not have photo ID, you will not be allowed to take part in the interview. 

Examples of suitable photo ID include (but are not limited to):

• Passport
• Driving licence or provisional driving licence
• College photo card
• NUS photo card. 

On the day

Please note that the interview time stated is your arrival time not the start time of your interview. Please ensure that your screen name contains your first name and surname and check that all of your equipment is working. You will be in the waiting room for approximately 10 minutes before you are admitted to the call. Once everyone has arrived, we will begin with a candidate briefing.

The interview will start with some internet connection and sound checks, followed by your ID check. 

Please make sure you have set up in a quiet room, and have informed anyone you live with not to disturb you during the interview. This includes anyone using streaming services or other activities that could impede your internet connection.

Once the interview has finished, the assessors will let you know, and the call will be ended promptly. No feedback will be given at this stage. 

If there are any problems with the connection during the interview, you will not be penalised. We will make every effort to get back in contact with you to continue the interview. If we cannot overcome these problems at the time, the interview may need to be rescheduled to a later date. 

If you are unable to attend your interview (for example, due to illness on the day), please email us as soon as possible at ug-interviews@bristol.ac.uk and we will do what we can to reschedule your interview.

Confidentiality

Your online interview will be subject to similar expectations regarding confidentiality as a face-to-face interview. You should not:

• discuss questions you were asked or scenarios in your interview with others, either online or in person, following your interview
• use any smartphone, electronic device or book during your interview
• record your interview in any way, other than making written notes to assist you in your answers.

We do not give permission for any part of your interview to be electronically recorded and undertake to make no such recording ourselves. We will hold no record of your interview performance other than assessors' score sheets.

Remember that integrity is an important aspect of good medical practice; we would view any failure to respond to the guidance in this section as an issue of fitness to practice which could jeopardise any offer you are made.

After the interview

We aim to contact you with the outcome of your interview within three weeks. In some cases, this decision may take a little longer, but we will email you to let you know if we cannot make a decision straight away. We will endeavour to update you as soon as we can via email.

Please note that while you will likely hear from us within this time period, it is unlikely we will offer you a place on the course until after all of our interviews are completed, therefore you may be placed on hold for several months before you hear our final decision. Please be reassured that we will get in touch with you with a decision as soon as we can; this process simply makes sure all applicants are considered fairly. 

Support for a disability

If you require certain access arrangements (such as extra time) for your interview, please provide details of these when booking your interview. No reading or writing is required in any of the assessments.

We adhere to GMC guidance regarding disabled people in medicine so if you have a disability, you should read this guidance carefully.

For advice on studying with a disability contact our Disability Services team on +44 (0)117 331 0444 or disability-services@bristol.ac.uk.

If you have a disability that will prevent you from undertaking an online interview, or any difficulties engaging with an interview in this format, please contact us at ug-interviews@bristol.ac.uk to let us know. We will review your circumstances with appropriate colleagues at the University to advise whether any reasonable adjustments may be available to you. Please let us know if you have access requirements as soon as you can after you are invited to interview, as we are unlikely to be able to fulfil requests at very short notice.