Crisis management and business continuity

If you believe that an incident or crisis is developing involving the University, its staff or students call Security Services on 0117 331 1223 internal 112233.

An organisation with over 20,000 staff and students and over 350 buildings  sometimes has to deal with major incidents and more rarely a crisis. The University has considered how it will respond to different types of crisis or incident.

Incident and crisis management

The University of Bristol's Incident and Crisis Management Framework (ICMF) is the framework for command, control, co-ordination and communication of the response to an incident or crisis affecting the University, its staff and/or students. The University of Bristol Incident Management Team (IMT) or the Crisis Management Team (CMT) are responsible for managing the response to an incident or crisis respectively, using this ICMF as a tool.

Business continuity

Business continuity management (BCM) is an important process for any large organisation. The University has considered its critical functions and has a number of continuity plans in place to address these issues and aid recovery following a crisis. The Government have developed a Business Continuity Management Toolkit which can be referred to when developing business continuity plans.

Infectious diseases

The University has an Infectious Diseases Protocol which is used to manage a response to meningitis or any infectious diseases that presents a risk to staff. Please see the infectious diseases website for more information.


The University takes its responsibility for the health and safety of its staff and students very seriously. In the event of an emergency, the University will contact its community in a number of ways, such as through website alerts and email. Each of these facilities is intended to improve communications in an emergency.

In such a situation, the 'alerts' webpage will provide the latest information, including possible courses of action. Regular updates will be posted as they become available.

Useful links