Non-accessible content

We have used the web accessibility standard of 'POUR' to explain where and how our content does not meet the WCAG 2.1 regulations. POUR stands for Perceivable, Operable, Understandable and Robust.

Perceivable means you know that content is there, and what that content is. Operable means you can successfully use controls, buttons and other necessary interactive elements in your chosen way. Understandable means you and any assistive technology understand what the content is doing or saying. You understand what you need to do in order to successfully complete your task. Robust means you can interact with the content on your chosen device, in your chosen way. The content will still work as expected

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Template and page design issues

Due to how the templates of our webpages were built, many of our pages fail the following accessibility criteria:





The central web team can control the templates, and we plan to make these templates as accessible as possible.

Content issues

Due to the fact that there are over 2,500 publishers contributing to the website, a lot of the content may fail the following accessibility criteria:




We are increasing accessibility training and guidance for our web publishers. We will also generate reports highlighting accessibility problems with their content.

How we tested this website

We used an automated on-page accessibility tool to test a small selection of pages. The pages chosen included:

  • a few pages using our oldest still-live template
  • a few pages using our 'legacy' template
  • a few pages using our new 'responsive' template
  • a prospectus page
  • the home page

This was done so we could specifically test our range of templates.

We also ran a generic test across several thousand of our pages, through the automated testing tool, SiteImprove. 

There may be other issues that our testing has not picked up. The website will be tested more thoroughly and systematically and this statement will be updated as required.

Content that's not within scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This fails WCAG 4.1.2 success criteria.

Some of our PDFs and Word documents are essential to providing our services. For example, most of our admission statements are PDFs. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they do not contain essential information.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Disproportionate burden

At the moment we are not claiming Disproportionate burden for anything. However this may change, following further review and testing.

Due to the size of our website and the number of web publishers contributing content, improving accessibility will be a hard and long process. It may not be possible for us to reach full compliance, but we are committed to making our website as accessible as we can. 

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