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Print Hall residence guide

Your guide to living in the Print Hall, including instructions specific to your residence and other important information.

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Before you move in

Living in Print Hall

Residential Life: East Village

What's in the room

Studio room

  • Bed with mattress
  • Noticeboard
  • Wardrobe
  • Bedside table
  • Chest of drawers
  • Desk
  • Desk chair
  • Mirror
  • Iron and ironing board
  • Dining room table and chairs.

En suite bedroom

  • Bed with mattress
  • Noticeboard
  • Desk
  • Desk chair
  • Desk lamp
  • Mirror
  • Wardrobe
  • Bedside table
  • Chest of drawers
  • Curtains/blinds.

Find out what you should bring with you and items that are not permitted.  

What's in the communal areas

Kitchen

  • Oven
  • Hob
  • Microwave
  • Fridge freezer
  • Kettle
  • Toaster
  • Cupboard and storage
  • Iron and ironing board
  • General waste and recycling bins
  • Dining table and chairs.

Studio kitchen

  • Combi microwave oven
  • Fridge freezer
  • Toaster
  • Kettle
  • General waste and recycling bins
  • Cupboard and storage.

Bathroom

  • Shower
  • Toilet
  • Wash hand basin
  • Towel rail
  • Toilet roll holder
  • Toilet brush and holder
  • Mirror
  • Bins.

Find out what you should bring with you and items that are not permitted.

Access to the building

A key fob provides access to this residence.

Bike storage

Bike storage is located in the courtyard of Block A. This can be accessed using your key fob.

Bicycles must not be brought into the house/flats due to fire regulations. Any bicycle found in the building, including in bedrooms, will be removed. 

Find out more about bike storage in University accommodation.

Bus pass

A bus pass for the Bristol Unibus U1 service (term time only) is included in your accommodation fee.

Find out how to claim your bus pass.

Catering options

This residence is self-catered, but food and drink packages are available to purchase.

Cleaning, recycling and rubbish

You are responsible for the day to day cleaning of your accommodation. The Student Cleaning Expectations and Guidance document has some helpful information on what cleaning products to use and how, so you know what to do to ensure your accommodation is cleaned well and that you are maintaining a healthy environment.

Flat kitchens will be cleaned once a week by staff.

Find out more about your cleaning and recycling responsibilities in University accommodation.

Emergency and out of hours contacts for Print Hall

If you are off campus or in your residence (third party properties), call 999 in an emergency.

Find out more about health, safety and security in university accommodation.

For non-emergencies, your residences out of hours contacts are:

Fire safety

Find out more about fire safety in University accommodation.

Fire assembly point for Print Hall

  • Print Hall 1: Near McColls Shop near Print Hall 1 block A.
  • Print Hall 2: In the car park near Print Hall 1 block A.

Fire alarm testing

Fire alarms will be tested every Tuesday at 11 am.

First aid

First aid boxes are located at the East Village Student Support Centre at Senate House and at reception in Print Hall.

You should report an accident or near miss to the East Village Student Support Centre so we can take steps to prevent it from happening again.

Find out more about medical care and first aid in University accommodation.

Insurance

Basic personal belongings are insured as part of your accommodation contract.

Check your policy and arrange additional cover if required.

Internet

Wi-Fi connection

  1. Go to signup.ask4.com
  2. Follow the signup process. You will need to provide your flat and room number.

Wired connection

  1. Connect the ethernet cable from the device to the wall socket
  2. Go to signup.ask4.com
  3. Follow the signup process. You will need to provide your flat and room number.

Add additional devices

  1. On the new device, log into myaccount.ask4.com
  2. Select Enable this device.

If you do not have a web browser on your device, you can add your device's MAC address at myaccount.ask4.com to get connected instead.

Get the app

Install the ASK4 app to manage your account and get any help or support your need. Search ASK4 support in the App Store or Google Play.

This content is also available at support.ask4.com.

24/7 support

Laundry facilities and costs

  • Print Hall 1: the laundry room is located on the lower ground floor.
  • Print Hall 2: the laundry room is in the Common Room on the ground floor.
Machines are operated by Circuit. You can pay for washing facilities using either a top-up card or the Circuit App.

Prices

  • Washing £3.10
  • Drying £1.70

You need to bring your own washing powder or tablets.

Drying clothes

You should not dry wet clothes in your room. This causes condensation and mould which can cause health problems, including some potentially serious lung infections.

Lost keys or locked out

If you are locked out, contact reception or call +44 (0)117 375 1260 and a member of the residence staff will be able to let you back into your room. You will need to show them your ID.

If you have lost your key, go to reception with your ID to get a replacement, for which you will be charged.

If you then find your old key and return the new one to reception within five days of it being issued, you will not be charged for the replacement.

Reception telephone number: +44 (0)117 375 1260
Email: printhall@yugo.com.

Lost property

All lost property will be stored in the lost property box in the parcel room. You can reclaim lost items from reception during opening hours. You will need to:

  • provide an accurate description of the item
  • describe when and where the item was lost
  • show your ID
  • sign for the item.

Items will only be stored for seven working days.

Parking

Car parking

There are no parking facilities at residences in the East Village.  

E-scooters

The University does not permit the use of private e-scooters and they must not be brought into residences or stored in bike storage areas.

Post

The postal address is: Your name, your flat/room number, Print Hall, 1 Temple Way, Bristol, BS2 0BU.

All mail will be distributed to the letterbox for your flat in reception.

Larger parcels, or mail that requires a signature, will be held by reception. You will be contacted to let you know that there is an item you need to collect.

You can collect parcels from reception between 8 am and 4 pm. Photo ID will be required.

If you do not collect your parcel within five working days, it will be returned to sender.

All post received for students who are no longer living at Print Hall will be returned to sender.

Rent and tenancy dates

The dates of your tenancy and total accommodation fee can be found in your tenancy agreement in the Accommodation Portal.

Guidance for how and when to pay your fees can be found on the Pay your fees page.

Request a repair

All repairs or maintenance requests must be logged formally. If you don’t tell us about an issue, it will be picked up at the end of your tenancy and you may be charged.

To report a maintenance issue or request a repair, you need to contact Reception in person or by email printhall@yugo.com. This will be passed on to the maintenance team to fix.

Damage

If you break or damage something in your residence, you need to report it to us.

If you don't tell us about something you have damaged, it will be picked up at the end of your tenancy and you may be charged for the repair.

Social spaces

Print Hall 1 has two common rooms, a quiet study space, and a gym located in Block A. These can be accessed using your key fob and is open 24/7.

Print Hall 2 has one study room and quiet study space.
 
In Print Hall 1 and 2, there are also courtyards which are open 24/7 and can be accessed with your key fob.

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The Student Accommodation Code

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