Managing your passwords

Your passwords help you to access your personal and University accounts. Using strong, separate passwords can help prevent cyber criminals from accessing your accounts and finding out your personal information.

Passwords for University of Bristol services

Accessing your University account

Visit the username and passwords page to read how to set up your University password. This page also provides help if you have trouble accessing your University accounts.

Changing your University password

The password change tool explains the rules for passwords used for University services such as MyERP, Office 365 and Blackboard.

Security for University passwords

You shouldn’t tell anyone else your University password. If you suspect someone may have found out your password, change it immediately.

If you’re worried that someone may have access to your University account, change your password and contact the IT Service Desk.

Creating strong passwords

Passwords help tell organisations that you are who you say you are. Unfortunately, attackers can get into your accounts using software that can guess your password in seconds. They might also try one password on different websites. 

Once they have access to your accounts, criminals can steal your money or identity or try to blackmail you.

Using strong, separate passwords can help protect you online. Strong passwords:

Protecting your passwords

You should not tell anyone else any of your passwords.

The IT Service Desk and Faculty IT Support teams will never ask you for your University password. 

If you receive a phone call, email, or text (SMS) from someone who says they're from the University or another organisation, check the contact is genuine before you provide any personal information.

Using a password manager

It’s difficult to remember many unique passwords, particularly when they’re long and complex. Using online password managers can help you manage your passwords for different accounts.

A password manager is an app that stores your passwords securely so that you don’t need to remember them all.

Password managers should themselves be protected by a password. This password should be:

You may also wish to set up two-factor or multi-factor authentication for your password manager.

Please note that before using a password manager for banking passwords, you should check with your bank.

Password managers for personal use include:

The National Cyber Security Centre has advice around password managers