Wi-fi and internet access
How to get internet access on campus and advice for using wi-fi away from the University.
On campus or in University residences
If you are in a university residence or are on campus you will have access to eduroam, our University wireless service. Find out how to get connected to eduroam wireless.
All students are expected to use the eduroam service.
Off campus or in private accommodation
Unfortunately, we cannot directly assist in improving your home broadband services or make recommendations for any particular provider.
We have gathered the following guidance from reliable sources, giving advice on what you can do.
If you have slow or poor wifi
If you have slow or poor internet connection in your private accommodation, you can:
- find a non-silent study space on campus, where you will be able to use the University wireless service and take part in online seminars and study sessions
- apply for the Financial Hardship Fund for help with upgrading your wifi, if you are experiencing financial harship
Troubleshooting common broadband issues
Your internet service provider will often provide advice and support.
Remember that home and mobile broadband connections are usually slower to upload than download.