Information Point

Our friendly team will help answer your questions or provide advice on any problems. Visit us on the ground floor of 5 Tyndall Avenue, email us at info-point@bristol.ac.uk or call us on 0117 42 83000.

What we can help with

  • money matters
  • accommodation
  • accessing wellbeing services
  • finding academic support
  • finding your way around the campus
  • exams (appeals process, extenuating circumstances etc.)
  • any other general University questions

If we are unable to help, we will find someone who can. We'll make sure you get the information you need.

Opening hours

Monday to Friday 9 am to 4 pm. You don't need an appointment - just drop in or call.

Please be aware of changes to our opening hours for the following dates: 

  • Monday 26th August 2019 - closed due to Summer bank holiday
  • Tuesday 27 August 2019- closed due to University closure
  • Wednesday 28 August 2019 - 10.30am until 4pm
  • Thursday 29 August 2019 - 9am until 3pm
  • Friday 30th August 2019 - 9am until 4pm 

Find us

The Information Point is located on the ground floor of 5 Tyndall Avenue, or you can email us at info-point@bristol.ac.uk, or call us on 0117 42 83000.

Opening hours

Monday to Friday 9 am to 4 pm
Email: info-point@bristol.ac.uk
Tel: 0117 42 83000.

You don't need an appointment, just drop in or call.

Please be aware the Information Point will close at 4pm on Friday 23 August 2019 and re-open 10.30am on Wednesday 28 August 2019, due to the University's extended bank holiday closure. 

The Information Point will close at 3pm on Thursday 29 August 2019 for staff training. 

Picture of the Information Point team

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