Working with people
Description
- Working co-operatively with others in order to achieve objectives
- Demonstrating a commitment to diversity and applying a wide range of interpersonal skills
Self
- Demonstrating that you value differences
- Monitoring and reviewing the effectiveness of working relationships
- Having a good grasp of where your responsibility ends and that of others begins
- Presenting own opinions and the interests of those you are representing at meetings in a convincing way
- Establishing rapport
Others
- Co-operating willingly to support the achievement of team goals
- Using understanding of other people’s perspectives to help reach agreement
- Sharing information and keeping others informed
- Recognising and respecting the roles, responsibilities, interests and concerns of colleagues and stakeholders
- Proposing and negotiating win-win solutions
- Giving constructive feedback
- Surfacing conflicts early so that they may be addressed
- Ensuring that working arrangements, resources and processes respond to different needs, abilities, values and ways of working
Organisation
- Working across boundaries to develop relationships with other teams
- Challenging inappropriate or exclusive practices/ behaviour
- Reflecting organisational values in dealing with people and conducting business
Behaviours indicating further development needs
- Interrupting when others are speaking
- ‘Guarding’ information
- Discouraging debate
- Giving priority to own personal goals
- Presenting other people’s ideas as your own