This course will run online. We envisage teaching to be a mix of live and pre-recorded lectures, live Q&A and practical tasks to be completed in small online breakout groups and participants' own time. Likely time commitment to be approximately 5-6 hours per day.

By the end of the course participants should be able to:

1. understand the key aspects of questionnaire design including developing and evaluating a scale using qualitative and quantitative approaches;
2. understand how to administer questionnaires and maximise response rates across a range of health care settings;
3. understand how to handle questionnaire data; and
4. understand how to explore and interpret qualitative and quantitative questionnaire data.

The course is intended for researchers, public health specialists, clinicians and other health care professionals who want to design and/or use questionnaires in a health care setting, or understand the processes involved in questionnaire design, application and interpretation.

This course will cover:

1. questionnaire construction: using qualitative methods to inform content and design, developing concepts to be measured, question type, wording and layout, piloting, electronic questionnaires;
2. using qualitative and quantitative methods to assess the reliability of scales, validity and sensitivity to change, and interpreting multi-item scales;
3. questionnaire application: choosing a questionnaire, maximising response rates, examples from case studies;
4. using different methods and technologies for questionnaire administration;
5. qualitative analysis of open responses; and
6. quantitative data management, data coding and cleaning.

This course is organised by Professor Jeremy Horwood and Dr Rhiannon Macefield. Tutors on this course are academics and researchers experienced in developing and conducting questionnaire-based research.

Before booking this course, please make sure you read the information provided above about the target audience. It is important that you have access to the relevant IT resources needed for the course and meet the knowledge prerequisites to ensure you can get the most from the course.

Bookings are taken via our online booking system, for which you must register an account. To check if you are eligible for free or discounted courses please see our fees and voucher packs page. All bookings are subject to our terms & conditions, which can be read in full here.

For help and support with booking a course refer to our booking information page, FAQs or feel free to contact us directly. For available payment options please see: How to pay your short course fees.

Participants are granted access to our virtual learning platform (Blackboard) 1 to 2 weeks in advance of the course. This allows time for any pre-course work to be completed and to familiarise with the platform.

To gain the most from the course, we recommend that you attend in full and participate in all interactive components. We endeavour to record all live lecture sessions and upload these to the online learning environment within 24 hours. This allows course participants to review these sessions at leisure and revisit them multiple times. Please note that we do not record breakout sessions.

All course participants retain access to the online learning materials and recordings for 3 months after the course. 

University of Bristol staff and postgraduate students who do not wish to attend the full course may instead register for access to the 'Materials & Recordings' version of this course: Further information and bookings.

95% of attendees recommend this course*.
*Attendee feedback from 2024.

Here is a sample of feedback from the last run of the course:

“Very systematic topics and nice short lectures - good length of time. Interesting practicals” – course feedback, February 2024.

“Very well delivered and covered all the basics. Really broad overview of how we need to think about survey/questionnaires/data” – course feedback, February 2024.

“I enjoyed the mix of live lectures and pre-recorded presentations” – course feedback, February 2024.

“Blackboard was easy to navigate and the accessibility of timetable + mixture of live and asynchronous provided some flexibility to my day to ensure I could access everything I wanted to” – course feedback, February 2024.

“I thought it was really good that you covered both qualitative and quantitative methods and enjoyed all the practical exercises.  All the lecturers were clear and engaging” – course feedback, February 2024.

“Exceptional teaching and a supportive environment to learn about this research method” – course feedback, February 2024.

“Interactive sessions where very engaging, content level was pitched at the right level. Overall course was well paced, there was enough time in between sessions” – course feedback, February 2024.

"Really enjoyed the practical elements of the session, felt like putting the learning into action. The overall layout worked well, mixture of pre-recorded and live lectures” – course feedback, February 2024.

“The first day was exceptional. The content delivered was insightful. Completely new to me and extremely helpful. It is useful to have the powerpoints with narraiton available for download” – course feedback, February 2024.

“I liked the mix of live and asynchronous learning. I like being able to pause and go back and relisten to pre-recorded lectures, plus, the live session were a nice change & offered the chance to ask questions” – course feedback, February 2024.

“Brilliant course. Interactive and engaging. Mix of pre-recorded and live sessions worked really well. Engaging, knowledgable teachers” – course feedback, February 2024.

“There was plenty to learn from this course. Each and every aspect was something that was important for designing questionnaire and I will be keeping the slides as guidance for my future reference” – course feedback, February 2024.