Your UOB password
The good practice guidelines below should be common sense, but it is startling how often these rules are breached by otherwise sensible and computer-literate staff and students.
Good practice guidelines for keeping your UoB (or any) password secure:
- Don't let anyone know your password (this includes emails and phone calls purporting to be from the UoB IT Service Desk of from IT Support Staff - remember, UoB IT Service Desk or Support Staff will never ask you for your password).
- Change your UoB password if you think that it has become known to others.
- Do not use your UoB password for any non-UoB accounts.
- Don't share a password amongst a group of people, even if this seems an easier solution than asking for new accounts to be set up - always ask for new accounts or shared folders to be set up rather than sharing passwords.
- Don't share your password with casual staff or ask another member of staff to share their password with casual staff - ask for a new account to be set up for each new casual staff member that you employ.
- Always use strong passwords.
How can I avoid having to share passwords?
- There are instructions on how to set up a shared mailbox on the Information Services Email website.
- The IT Service Desk can issue short-term UoB visitor accounts for bona fide visitors to the University. In some areas this responsibility is delegated to departmental administrators or IT staff.
- Register casual staff as honorary staff so they can get a UoB account.