Department help information
You may find an immediate answer to your question in our frequently asked questions.
- Who can I contact with an enquiry?
Full contact details are available on our contact details page.
- How do I update my details?
When logged in, follow the update your details link in the main navigation.
- How do I find my password?
Follow the log in link and from there the 'Get password/User ID' link.
- How do I change my password?
Log in and use the change password form accessible from the 'Update your details' link.
- What is an activation code:
You cannot register without an activation code. This should have been mailed to you and is also printed on the front of the alumni update form. If you have not received an activation code or have lost it please email firstname.lastname@example.org with your name, year of graduation, date of birth and current address, and we will post it to you. We are unable to email activation codes for security reasons. If you are a current student and about to graduate you may use your student id as an activation code.
For general help on the University site see the University help page.
Social Networking sites
If you use, or are planning to use, social networking sites such as Facebook, Myspace etc. we recommend you consult the university's safe social networking page.
If you are concerned about online security in general then you may find the security awareness pages useful.
Don't forget that there are ways you can help us, either by getting involved, donating or simply by providing feedback on the site.