You should read the information and dates about your accommodation offer carefully, as you are required to complete certain actions in order to formally accept your room offer.
Accommodation offers for non-guaranteed students will be made on 4 September 2018 and you need to accept your offer by 7 September 2018.
Accommodation offers for Guaranteed students were made on 22 August 2018 and you needed to accept your offer by 29 August 2018.
Accommodation offers are sent by email over the course of the day. It may take until 6pm to reach you, so please be patient and do not contact us to ask where you offer is before 6pm. Please also ensure you have checked your junk email folder before contacting us if you have not received your offer.
Your offer email normally contains the following information:
- Name and address of residence
- Type of room allocated
- Accommodation fees and instalment information
- Tenancy dates
- Student residence conditions
Once your accommodation offer has been made, you will need to formally accept it online. Instructions are included in your offer email along with a deadline for accepting your offer. All rooms are allocated when the offers are made, there are no rooms left for moving people or changing rooms at this stage. Please note the following important information about your offer:
- We will only make you one offer.
- You normally have 3-4 days in which to accept your offer.
- Due to the large numbers of applicants it can take a couple of days to process offers. If you do not receive your offer immediately don't panic; check your email account later in the day and the next day before you contact us.
Check your offer email carefully. If you miss the deadline you will lose your room and we may not be able to offer you another.
What if I'm not happy with the room/residence I get offered?
Offers cannot be changed or cancelled when they are first made. We recommend that you accept your offer of accommodation so that you are guaranteed somewhere to live. Our transfers list will open after the first two weeks of term, is you are still unhappy with where you are living after that time, you can then apply for a transfer. New rooms starts to become available again after the first few weeks of term.
I wanted an en suite but didn't get one, can I still get one?
Each year the number of applicants for en suite rooms is higher than the number of en suite rooms that are available. This year (2018) we had around 2200 en suite rooms available, and received 3000 applications for them. This means that unfortunately, some people who have applied for an en suite will not be offered one. We are not able to move you to an en suite because at this stage they have all been allocated.
I've been offered a temporary shared room, what does that mean?
We occasionally need to double up some rooms at the start of term. In 2016 a total of 150 students had to share a room at the very start of term. By the end of November, all students who wanted their own room had been moved. Some of these temporary sharers chose to stay sharing for the rest of the academic year.
If your offer is for a temporary share, please do keep an open mind. These temporary shares are very short-term, can be a great way to meet new people at University and, because you pay a reduced fee while sharing, it's a cost-saving option too. Find out more about temporary shares.
I've accepted my accommodation offer, what happens next?
Once you've accepted your offer, naturally you'll start to think about moving in to your new home! Your offer will contain a lot of information about your new residence, including the terms and conditions of living in University-allocated accommodation and the rules and regulations for your residence. You should take the time to read this information before you arrive so that you know what is expected of you as a tenant of the University. Visit the online guide page for your residence for all the information about living in your residence and moving in with us.
Shortly after you've accepted your offer, you'll receive a link to our online induction to living in University allocated accommodation. Visit our arrivals and moving in page for more information and the next steps for you to think about.
You don't need to pay any accommodation fees at this stage, as long as you have accepted your offer of accommodation you will receive an invoice after you have fully registered at University.
I'm a non-guaranteed student, will I get an accommodation offer?
We realise that this is an anxious time for you but please try not to worry. Visit our non-guaranteed page for more information on what is available and your other accommodation options.
*Please note that any room number that you may be able to see within your offer is subject to change right up to the date of arrival.